Frequently Asked Questions
Everything you need to know about shopping with Dasai Official Store.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At Dasai, we are committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to minimize our environmental impact.